Pharma Customer Experience
Measure and improve the Pharma customer experience (patients, physicians, HCPs, caregivers) in both commercial (patient services, salesforce effectiveness) and clinical settings. Pharma Customer Experience, written by PeopleMetrics CEO Sean McDade, is the pioneering book in this space.
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Written by customer experience experts who live & breathe CX and Research every day
The 5 Advantages of Custom Research Panels
Learn the 5 advantages of using Custom Research Panels - the highly curated, custom sample panels consisting of customers and/or prospects....
Get Started Measuring Patient Experience in Clinical Trials
Measuring patient experience in clinical trials is the right thing to do for all of your organization’s stakeholders. Explore how to get st...
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